Refund Policy

Taqdeem's core service is entirely free - creating, editing, and exporting your CV never requires payment. This refund policy applies only to paid Taqdeem Pro subscriptions (monthly and annual).

You can request a full refund of any Taqdeem Pro payment within 14 days of the charge - whether it's your first subscription or an automatic renewal. You don't need to give a reason.

As long as you haven't abused the service before requesting (see the next section), we approve the refund immediately and without questions, returning the full amount to the same payment method you used. It may take a few business days for the money to appear in your account depending on your bank or payment provider - that part is outside our control.

The only exception to an immediate refund is abuse of the paid plan before you ask for your money back. That includes: violating the "Acceptable use" section of our Terms of Service; or using Taqdeem Pro in a way that shows the point was to extract its full value and then reclaim the payment - such as unusually heavy AI-tool usage, creating and exporting a very large number of CVs in a short span, or sharing the account with others.

In those rare cases we may review the request manually before responding. Normal use of the service - however much, within reason - is never treated as abuse.

Email us at info@taqdeem.net or use the support page, from the email address linked to your account, saying you'd like a refund. We'll confirm we received your request and process it right away.

After a refund your account returns to the free plan and Pro features stop. Your CVs stay saved, but anything beyond the free plan's limits may become read-only until you upgrade again. You're welcome to subscribe to Pro again anytime.

For any question about refunds, email us at: info@taqdeem.net